FAQ
Frequently Asked Questions (FAQ)
1. What is Carzy, and what do you sell?
Carzy is your go-to online store for the latest smart car gadgets and accessories. We provide innovative solutions to enhance your driving experience, safety, and convenience.
2. How long does shipping take?
Shipping times vary based on your location and selected shipping method:
- Standard Shipping: 7-14 business days
- Expedited Shipping: 3-7 business days
- Express Shipping: 2-5 business days
You will receive a tracking number once your order is shipped.
3. Do you ship internationally?
Yes! We ship to the United States, Canada, Europe, Australia, and select international destinations. Shipping costs and delivery times vary based on location.
4. Can I track my order?
Absolutely! Once your order is shipped, we’ll send you a tracking number via email. You can use this to track your package in real-time.
5. What if I receive a damaged or defective item?
We want you to be 100% satisfied! If you receive a damaged or faulty product, contact us at carzygadg@gmail.com within 7 days of delivery, and we’ll arrange a replacement or refund.
6. What is your return policy?
We offer a 30-day hassle-free return policy. If you’re not satisfied, return the item in its original condition for a refund or exchange. Please visit our Return Policy page for full details.
7. How can I contact customer support?
We’re here to help! You can reach out to us via:
- Email: carzygadg@gmail.com
- Contact Form: Available on our website
8. Do you offer discounts or promotions?
Yes! We regularly run special promotions and discounts. Sign up for our newsletter or follow us on social media to stay updated on our latest deals.
9. Are your gadgets compatible with all car models?
Most of our gadgets are universally compatible, but we recommend checking the product description or reaching out to us for confirmation.
10. Is my payment information secure?
Yes! Our website uses SSL encryption to protect your personal and payment information. We accept secure payments via credit/debit cards, PayPal, and other trusted payment methods.